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Policies and Procedures

The policies and procedures documented here cover a range of issues relevant to existing and potential students. Existing students will also find supplementary information on the student intranet.

Admissions Policy

Eastleigh College has a comprehensive Admissions Policy. Download the full document here.

Appeals Procedure

Any student who disagrees with an assessment decision should discuss this with their lecturer or assessor as soon as they can. The student should be supported and given full feedback so that the student understands the basis upon which the assessment was made and how they can improve their assessment. If it is appropriate the lecturer or assessor could provide an additional opportunity for assessment. If the student is still dissatisfied they should then take their appeal to the Internal Verifier for that programme.

Download the full document here.

Safeguarding & Child Protection

Eastleigh College takes its Child Protection responsibilities very seriously. A Safeguarding & Child Protection Policy is in place and can be viewed by downloading the Eastleigh College Safeguarding & Child Protection Policy

Complaints Procedure

The College will respond promptly if you let us know when we do not meet your needs or keep our promises. In the first instance, you should discuss your concerns with your tutor.

If this is not appropriate, you should write to: Vice Principal - Curriculum & Quality, Eastleigh College, Chestnut Avenue, Eastleigh, Hampshire, SO50 5FS

Download a copy of the College's Customer Complaint Feedback Procedure.

Equality and Diversity Policy

In accordance with the core values of the governing body, the Equality and Diversity Policy will comply with the basic principles of ethics, legality, prudence, equality, safety, timeliness, fairness, transparency and simplicity.

The College welcomes variety, and seeks to ensure individual talents are utilised and valued. The College wishes to create a culture where mutual trust and respect are the foundation for working relationships between staff and students.

Download the full policy here.

Download the 2017-18 Equality and Diversity Annual Report here.

Download the 2019 Gender Pay Gap Report here.

Student Involvement Policy

The purpose of the Student Involvement Strategy is to promote active involvement by all groups of students in the life of the College.

The strategy provides opportunities for students to be part of the decision making process and bring about change. The strategy also describes mechanisms for the systematic collection of the views of students to provide valuable feedback that can influence the range and quality of services available. By encouraging and involving students in the decision making processes they are more likely to play an active role in the quality improvement processes and develop valuable citizenship skills and understanding.

Learner Support Policy

In accordance with the core values of the governing body, the learner support policy will comply with the basic principles of ethics, legality, prudence, equality, safety, timeliness, fairness, transparency and simplicity.

Download a copy of the document here.

Work Readiness Policy 

Eastleigh College staff, leaders and governors believe our learners should be career ready and that the behaviours for the workplace flow through everything we do, including what we expect of our staff and students whilst they are on-site with us, or out representing us.

Download the full document here.

Plagiarism Procedure

This procedure has been produced in accordance with: AQA, CCEA, City & Guilds, Edexcel, OCR and WJEC Plagiarism in Examinations Guidance for Teachers/Assessors. The complete guidance note can be found on the Joint Council Website.

Download a copy of the document here.

Learner Code of Conduct & Disciplinary Procedure  

Learners must:

  • Commit to the College’s workplace values of professionalism, ambition, respectfulness and resilience. These values underpin the expected and industry standard levels of commitment, behaviour and progress required by the College. These expectations are required in and around College centres, when on College business, undertaking work experience or excursions. This also relates to incidents, inside or outside of College, that are deemed to bring the College into disrepute.

  • Follow and adhere to all Eastleigh College’s Health & Safety and Emergency procedures.

  • Follow and adhere to all Eastleigh College’s policies and procedures, including, and in particular, examination codes of conduct set out by the awarding bodies.

  • Wear lanyards and display ID when on any Eastleigh College premises.

  • Adhere to the College’s ‘No Smoking and Vaping’ policy and only smoke in the permitted areas.

  • Adhere to the classroom and workshop behaviours and standards as outlined in Appendix 1.

Download the complete document here.

Promoting British Values

Eastleigh College recognises the multi-cultural, multi faith and ever-changing nature of the United Kingdom. It also understands the vital role it has in ensuring that groups or individuals within the college or whose learning is facilitated by one of our sub-contractors are not subjected to intimidation or radicalisation by those wishing to unduly, or illegally, influence them.

It follows equal opportunities guidance which guarantees that there will be no discrimination against any individual or group, regardless of faith, ethnicity, gender, sexuality, political or financial status, or similar.

The College embraces the belief that at the heart of a modern multi-cultural and multi-faith community is the acceptance of key British values which it is its responsibility to promote. In doing so, our learners will be able to grow as individuals and citizens in the community in which they live.

The five British Values are:

  • Democracy
  • The rule of law
  • Individual liberty
  • Mutual respect and tolerance of those of different faiths and beliefs

The College seeks to create an environment that:

  • Enables students to become valuable and rounded members of society who treat others with respect and tolerance, regardless of background
  • Celebrates difference and promote diversity
  • Encourages an understanding of the difficulties other cultures face where such values are not respected.

All of our partners work under similar policies adapted for their own delivery methods. Further details can be requested from your training provider or by contacting the Head of Partnerships at Eastleigh College.

Environmental Policy

The College is committed to the principle and practice of environmental protection and sustainable development, with a focus on continuing improvement and reducing pollution. The College will seek to improve its environmental performance in the areas of academic programmes, infrastructure and operations, communications and facilities.


Sustainability Strategy

The purpose is to ensure that the strategic aims of the College and particularly the College’s Property Strategy include a commitment to reduce the College’s environmental impact. 

Download the full document here.

Student Protection Plan 

All classroom based Higher Education provision delivered at Eastleigh College is franchised through the University of Portsmouth. Therefore, Higher Education students are protected by the Universities Student Protection Plan which is linked below. Student Protection Plans are written to comply with Office for student requirements.

Download the full document here.

Learner Travel to College Policy

Eastleigh College encourages learners to use sustainable and environmentally friendly means of travel to and from college. 

Download the full document here.

Union Facility Time

Download the 2018 Trade Union Facility Time Regulations Information here. 


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