Both school-leavers and Adult learners have expressed strong positive sentiments in our most recent College survey.

93% of Adults and 16-19-year-olds across both full-time and part-time courses would recommend the College to a friend following induction, in a statistic maintained for four years. Of this, 70% of part-time learners and 61% of full-time learners went so far as to say they would ‘strongly recommend’ the College to a friend. This highlights the strength of our College onboarding process and the support, advice and guidance learners receive prior to and on commencement of their studies, both through personal tutor support and our dedicated Learner Recruitment team. In our most recent exit survey, an incredible 97% of part-time adult learners stated they would recommend the College to a friend, demonstrating high learner satisfaction with their College journey.

To measure the impact of learner satisfaction, the College undertakes annual surveys with learners at the commencement and completion of their course. The College further assesses survey results against national statistics provided by QDP, helping to provide a useful benchmark of performance across the college sector.

Other highlights of the survey include 95% of our 16-19 learners stating they know where to find College support services – a figure 8% above the national benchmark – while 93% of them felt their induction helped them settle in. 96% of English and Maths learners felt the course requirements were made clear to them prior to enrolling - a figure 10% above the national benchmark. Adult learners were equally happy, with 93% saying they were kept interested throughout all their course sessions and 91% saying the induction helped them settle in to the College.

Peter Joddrell, Deputy Principal at Eastleigh College, said: “These surveys play a significant role in the College understanding where we get things right, and where we need to improve. Learners are continually faced with potential barriers to their studies with the legacy of the pandemic and the more recent disruption of attending College due to strikes, therefore the learner experience is of paramount importance to us.”  

Jessica Munday, Learning Resource Centre and Learner Voice Team Leader at Eastleigh College, said: “It’s very important to all of us at Eastleigh College that learners enjoy their time here and this positive feedback across both our Adult and school-leaver learners indicates that learner satisfaction is high and in many instances above the national averages across the sector. This is testament to the hard work of all teaching and support staff who are consistently looking for ways to enrich the learner journey.”

The appointment of dedicated Class Representatives and Learner Governors ensures learner satisfaction and expectation is routinely managed and monitored throughout the year.

For more information, please contact the College at BeBetter@eastleigh.ac.uk.