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Job Title:
Community Centre Manager

Reports to:

The Community Centre Manager will report to The Management Committee and the Board of Trustees for Pilands Wood Community Association

Job Overview:

To manage the Community Centre on behalf of the Association, under the direction of the Management Committee and Trustees, to ensure that all allocated resources are used in a cost-effective way to deliver high quality services to the public while complying with current Health & Safety legislation and that the building is maintained in good condition.

Salary: £15,300
Hours: 20 hours per week with flexibility

Location: Pilands Wood Community Centre

Responsibilities and duties

  1. Formulate, in conjunction with the Management Committee and Trustees, an annual budget and quarterly management accounts for approval by the PWCA Trustees. To ensure that all Community Centre income and expenditure is accurately recorded, monitored and reported.


  1. To devise an annual action plan for the centre with guidance from the management committee and Trustees.


  1. To review, write and monitor procedures and polices for the community centre.


  1. Attend Trustee meetings and prepare, in consultation with appropriate members, agendas for the meetings and produce accurate minutes for approval by the Chairman


  1. To prepare quarterly progress reports to present at PWCA Trustee meetings.


  1. To work with Trustees and the management committee to develop KPI to measure the success of the Community Centre


  1. Responsible for managing existing bookings and attracting new users to the centre.


  1. To lead on communication and marketing plans for the community centre with support from the Trustees. Including the management of the PWCA website and social media pages.


  1. Review and monitor the condition of the building and work in partnership with the landlord (Bursledon Parish Council) to resolve issues and devise a long-term scheme of work.


  1. To work in partnership with key agencies to support the local community with key services where possible.

  2. To consult regularly with users / residents about their needs and what is missing from this community with regards service.

  3. Creating local projects directly linked to local needs (as evidenced above) to present to trustees, experience in bid writing and managing project with funders an advantage.

  4. Experience in managing a team of volunteers (particularly with regards a charity shop if possible)

  5. Manage contracts and paid members of staff at the centre


Person Specification:

The Community Centre Manager will have a strong commitment to helping members of the community get involved with the Centre. The Community Centre Manager will also need to be self-reliant, energetic, able to work on their own initiative and to prioritise activities.

The continued success of the Centre will depend heavily on the organisational skills of the Community Centre Manager and their ability to communicate effectively with all members of the community and work alongside colleagues, volunteers, partners and Trustees.

 Abilities & Skills:

  • Facility management
  • Excellent communication skills.
  • Sourcing external funding e.g., bid writing
  • Working towards targets
  • Stakeholder management
  • Report writing
  • An understanding and acceptance of the legal duties, responsibilities, and liabilities of managing a centre.
  • Health and safety including risk assessment and maintenance management.
  • Able to prioritise work and demands.
  • Confident and able to adapt
  • work on own initiative
  • Excellent listener
  • Managing staff and volunteers

Experience in:

  • Financial management
  • Managing a community facility
  • Policy writing/ updating.
  • Working with Trustees
  • Ability to set targets and monitor performance
  • Volunteering management
  • Marketing and communication of services
  • Partnership working
  • Knowledge of Health and safety requirements and regulations
  • Knowledge of the local area and its demographics




All employees are expected to be flexible in undertaking the duties and responsibilities attached to their role and may be asked to perform other duties, which reasonably correspond to the general character of their role and their level of responsibility. All employees are required to be flexible to undertake out of hours work as required, meetings outside office hours will be routine and officers will be expected to attend. This job description will be supplemented and further defined by annual objectives which will be developed in conjunction with the post holder.

This job description will be subject to review and PWCA trustees reserves the right to amend or to the details.

Key Policies

We are an equal opportunities employer and therefore all staff are expected to comply with our equality policies and help create a work environment in which everyone is treated with dignity, respect, courtesy and fairness. You are also expected to fully comply with Health and Safety Policies and procedures in force to help maintain and develop a safe working environment. In pursuing a practice of continuous improvement and seeking to obtain best value in all aspects of the service, staff will be expected to assist in other such duties as may be allocated for the benefit of the organisation and their own personal development.


If you are interested in this role please send your CV and a covering letter stating relevant experience to: