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What career opportunities can this lead to?

The Progression Routes for this course are:
-Level 3 Diploma in Retail Knowledge (Management)
-BTEC Level 3 Diploma in Retail Skills (Visual Merchandising, Sales Professional)

Progression within work could be progressing to a retail assistant or a retail merchandiser.

What are the entry requirements?

To be working in a retail environment as a retail assistant or retail merchandiser.

What does this programme involve?

This qualification is ideal for those in a retail environment. It offers a huge range of options and applies to roles of all specialisms. With units ranging from Advise & Guidance and visual merchandising, to food production, plant care and charity. There is something to suit every member of staff no matter what the context.

The objectives of this qualification are to help learners develop transferable skills which are valued by employers such as: Customer Service, Team Work and Communication. They will also be able to develop skills in more specialist areas, depending on their area of work. These include Visual Merchandising, Stock Control, Customer Service, Credit Agreements and Food Production.

To complete this level 2 apprenticeship in Retail Skills, candidates must achieve a minimum of 24 credits. 8 credits will come from the mandatory unit and the remaining 16 credits will come from the optional units.

The mandatory unit is:
-Work effectively in your retail team

There are multiple pathways available for this course being Visual Merchandising, Sales Professional & Retail Management with some of the optional units being:

-Display stock to promote sales to customers in a retail environment
-Carry out promotional campaigns in a retail environment
-Contribute to monitoring and maintaining ease of shopping in a retail sales area
-Process applications for credit agreements
-Dress visual merchandising displays to attract customers
-Cash up in a retail environment
-Protect own and others Health & Safety
-Help customers to choose specialist products
-Give customers a positive impression of yourself and your organisation

How is the programme taught and assessed?

Learners are assessed in their day to day role by one of our industry experienced assessors over the duration of the qualification. Assessors will make sure minimal disruption to the learners working duties are made, while ensuring the candidate is recognised as a valued member of staff by observing them in their role. At times, the learner will be required to complete assignments and have one-to-one meetings with their assessor which will allow the learner to ask any questions and ensure the learner will be able to successfully complete the programme.

What else do I need to know?

This apprenticeship is great for those looking to progress in their retail career and also for anyone looking to have their skills and expertise accredited with a nationally recognised qualification.

Courses are tailored to suit the employer and the individual as each framework offers multiple options to ensure staff get the most out of the experience and clear organisational benefits are achieved.


The Government are currently in the process of changing the information that you learn on this course, therefore it is likely that some of the unit information shown above will change before the course starts. All applicants will be sent the new course information as soon as it is released.

If you are a Levy paying employer, the cost of training will be funded through your digital account. If you are a non-levy paying employer you will pay 10% of the cost of training. For full details on fees, or for any other enquiries please contact experts@eastleigh.ac.uk or call 023 8091 1195.

Dates for the diary

Each year we hold various events which will give you the opportunity to find out more about our range of courses. For specific dates and times please see the events section of this website or telephone 023 8091 1195.

How do I apply?

If you are hoping to undertake a workbased apprenticeship, please be aware that you will need to be employed in a relevant role in industry and your employer must agree to your training.

*Fees will apply if you are over 18. You may be eligible for fee support or a loan. To find out an accurate cost, based on your individual circumstances, please contact our Workforce Skills Advisors on 023 8091 1195.

Course Code

AAP072/RE

Session Venue Starts Days Time Weeks Fees* 24+ Fees*
ARE2E Workplace Flexible Flexible Flexible Flexible You may be eligible for fee funding. Please enquire for details --Please call 023 8091 1195 Apply now

* Please note that although this tool looks to give customers the best indication of course costs, a final cost can only be confirmed once all submitted information is verified by our information, advice and guidance team.

Need any further advice?

If you are a Levy paying employer, the cost of training will be funded through your digital account. If you are a non-levy paying employer you will pay 10% of the cost of training. For full details on fees, or for any other enquiries please contact experts@eastleigh.ac.uk or call 023 8091 1195.

The Equality Act

The College wishes to ensure that it complies with the requirements of the Equality Act 2010. If you are a disabled person, please ensure that we know what you need so that we can make all reasonable adjustments to help you succeed.

Please note all courses descriptions may be subject to change.

Course Notice

Unfortunately this course is now full. Please select another date, if available, or click here to submit an enquiry. By doing so our admissions team can contact you if a place becomes available.