What opportunities will this course give me?

On successful completion, apprentices may progress onto a hospitality supervisory or team leading role.

What will I be learning?

A hospitality team member can work in a range of establishments, for example bars, restaurants, cafes, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and hospitality team members tend to specialise in an area to include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting.

Why is this course for me?

The apprenticeship standard covers the core skills, knowledge and behaviours required to demonstrate competency to include:

- Customer Service
- People
- Business
- Supervision & Team Leading

Additionally, apprentices will enhance their knowledge, skills and behaviours by undertaking a specialist function to complement their role to include;

-Hospitality (Food & Beverage service)
-Food production
-Concierge and guest services
-Conference and Events Operations

Apprentices will develop through on and off-the-job learning and are expected to attend Eastleigh College on a day release basis and will demonstrate competency though an independent end point assessment. Additionally, unless exempt on entry, apprentices will be required to achieve Level 1 Functional Skills in English & Maths and take the test at Level 2 prior to undertaking the end point assessment. The typical duration of this apprenticeship is expected to be 12 months. Your progress will be continuously monitored and supported by an Apprenticeship Officer.

What do I need to sign up?

Entry is subject to interview and assessment and you will need to have relevant employment. In addition, you will need to have 4 GCSEs at grade D/3 or higher, including English & Maths or have achieved a relevant Level 1 vocational qualification* and be able to demonstrate ability equivalent to, or exceeding Level 1 in English& Maths

*please call Eastleigh College Apprenticeship Services on 023 8091 1226 to discuss

Course Code


Session Venue Starts Days Time Weeks Fees* 24+ Fees*
STHT2 Eastleigh College 7/9/2020 Please Enquire Apply now

* Please note that although this tool looks to give customers the best indication of course costs, a final cost can only be confirmed once all submitted information is verified by our information, advice and guidance team.

Need some further advice?

If you require further advice and guidance about any of our courses, the College has a dedicated Careers Advisor who can be contacted on telephone 023 8091 1014