What opportunities will this course give me?

The chance to enhance your knowledge, skills and behaviours within management and delve deeper into your own learning and development.

On completion, you can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management, and those with 3 years of management experience can apply for Chartered Manager status through the CMI.

This is a Roll on/Roll off course, so you can join at any time during the year.

What will I be learning?

An Operations/Departmental Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers.

Why is this course for me?

As an Operations/Departmental Manager you will manage a team and/or projects, and will be achieving operational or departmental goals and objectives, as part of the delivery of your organisations strategy. In this apprenticeship you will learn about how to manage projects more effectively and build a stronger understanding of key academic theories and principles. You will also look at areas such as:

Principles of Management and Leadership in an Organisational Context
Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
Managing Stakeholder Relationships
Managing Projects to Achieve Success
Managing Change
Creating and Delivering Operational Plans
Managing Finance
Using Reflective Practice to Inform Personal and Professional Development

How will my learning be enhanced?

The on programme learning will be driven by you and the breadth of your current knowledge. Your learning, development and progress will be monitored to ensure you are gaining new knowledge, skills and behaviours throughout.

Our team of professionals will deliver the training with a blended approach to enhance learners knowledge, skills and behaviours to include;

• 1 day a month attendance at Fareham College for workshops ( a great chance to work with other managers)
- monthly contact with a qualified trainer for 2 hours a month (online)

You will receive a qualification with the CMI as well as your apprentice standard.

Why is Eastleigh College my best choice?

You will be supported throughout the apprenticeship, ensuring from the start you are on the right programme for you and we will work collaboratively with your employer to meet the required standards.

You will receive regular one to one sessions to deliver ''off the job'' training, coaching around the behaviours and on going guidance.

What do I need to sign up?

A minimum of a Level 2 Functional skills in English and Maths is required - if you do not have these, we will support you to achieve this during your time on programme.

Is there anything else I need to know?

The apprenticeship is assessed at the end of your on programme learning, this is called an End Point Assessment.

For the Level 5 Operations / Department manager, this comprises of:

• Professional discussion underpinned by a portfolio of evidence
• Project Proposal, presentation and questioning

The apprenticeship end-point assessment is the final evaluation stage of your apprenticeship program at Eastleigh College. It's designed to determine whether you have achieved the knowledge, skills, and behaviours required to meet the apprenticeship standard and perform the job role independently.

Depending on the standard, we assess your competence through various methods, such as practical exams, assignments, interviews, project work, presentations or observations and we will also evaluate your portfolio of evidence, which documents your learning and progress throughout your apprenticeship with us.

The end-point assessment must be taken at the end of your apprenticeship, and the results determine whether you have successfully completed the program and achieved the apprenticeship standard.

Successful completion of the end-point assessment is required to receive certification.

If you are a levy paying employer, the cost of training will be funded through your digital account. If you are a non-levy paying employer you will pay 5% of the cost of training. For full details on fees, or for any other enquiries please email bebetter@eastleigh.ac.uk or call 023 8091 1000

Application Information

Please note that all courses are subject to minimum numbers and course descriptions may be subject to change. A place on your chosen course is not confirmed until all of the necessary enrolment paperwork is signed and any relevant fees are paid. The team will be in touch to discuss this with you, once your application has been processed.

Course Code

AAP155

Need some further advice?

Contact the Learner Recruitment Team for further guidance - email bebetter@eastleigh.ac.uk or call 023 8091 1000

The Equality Act

The College wishes to ensure that it complies with the requirements of the Equality Act 2010. If you are a disabled person, please ensure that we know what you need so that we can make all reasonable adjustments to help you succeed.