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Apprenticeship summary

Salary Working week 
Possible start date


Monday - Friday, 9.00am - 5.00pm

Total hours per week: 37.0

17 Apr 2023
Apprenticeship level
Job Title
Closing Date
Level 3

Business Administrator Apprentice


Job Description:

Based in our Head Office in Southampton, you will be working in our small but busy Administration team. You will be the first point of contact for people contacting SSJ. You will provide an excellent reception service whilst also delivering key administration to support the smooth running of the organisation.

What will the apprentice be doing?

  • Answering the phone, dealing with queries and responding to emails
  • Assisting with allocating mobile phones to members of staff
  • Assisting with submitting solar readings
  • Updating internal systems and records
  • Performing regular Health & Safety checks
  • Processing donations received
  • Assisting staff with organising room bookings
  • Providing general business and admin support to the organisation

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will be enrolled with Eastleigh College to complete a Business Administrator Level 3 Apprenticeship
  • You will undertake 6 hours per week of online learning, plus fortnightly meetings with your tutor
  • As the training is done online, you can do this from our offices at a convenient time

What is the expected career progression after this apprenticeship?

  • Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public, private and charitable sectors
  • The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services
  • Business administrators develop key skills and behaviours to support their own progression towards management responsibilities

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Non judgemental


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 40 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most vulnerable and socially excluded members of society.




125 Albert Road South



SO14 3FR


Hannah Mursell


Employer's Application Instructions


For more information and the link to apply, please click here