College House at Eastleigh College has been proudly awarded the Customer Service Excellence Standard for its service to both students and their parents.
A licenced certification body assessed College House against set criteria including Customer Insight, The Culture of the Organisation, Information and Access, Delivery and Timeliness and Quality of Service. The report issued an Overall Self-assessment of ‘Strong’ and an Overall outcome of ‘Successful’!
Feedback from the report stated that College House is a cohesive family that is supportive of each other whilst still recognising and embracing individuality. It highlighted that College House responds promptly to suggestions, contributes to the local community, is polite and friendly and has exceeded challenging satisfaction targets set in the past year.
College House is a residential campus providing independent living skills to young learners with moderate learning difficulties. It is the only residential facility of its kind attached to a College of Further Education.
To find out more about College House, please click here.
Eastleigh College Hospitality and Catering students ended their year on a high note as they joined Andrew Mackenzie, Executive Chef of the Exclusive Chefs Academy, to cook up a storm for College staff and parents.
Eastleigh College and Fujitsu hosted a range of local employers on campus for a Breakfast Morning event to launch the new Fujitsu training facilities, illustrate the apprenticeship opportunities available at Eastleigh College, and to learn more about the new Trailblazer apprenticeship standards. Attendees included Solent Growth Hub, Advanced Engineering, Institute of Refrigeration, Blue Diamond Pumps, Arcus and ICS Cool Energy.