College House at Eastleigh College has been proudly awarded the Customer Service Excellence Standard for its service to both students and their parents.
A licenced certification body assessed College House against set criteria including Customer Insight, The Culture of the Organisation, Information and Access, Delivery and Timeliness and Quality of Service. The report issued an Overall Self-assessment of ‘Strong’ and an Overall outcome of ‘Successful’!
Feedback from the report stated that College House is a cohesive family that is supportive of each other whilst still recognising and embracing individuality. It highlighted that College House responds promptly to suggestions, contributes to the local community, is polite and friendly and has exceeded challenging satisfaction targets set in the past year.
College House is a residential campus providing independent living skills to young learners with moderate learning difficulties. It is the only residential facility of its kind attached to a College of Further Education.
To find out more about College House, please click here.
John Mcmurray-Williams recently won a signed Southampton shirt and the chance to have a private backstage tour of Southampton Football club, including the home dressing room. John entered the competition after attending the Eastleigh College and St Mary’s Training Centre stand, who were running the competition, at Southampton Business EXPO at The Ageas Bowl.
Floristry student Rebecca Gillett has been awarded the renowned City and Guilds Medal for Excellence, making her one of sixty-one winners worldwide. Rebecca was recently presented her award by Councillor Bruce Tennent, The Mayor of Eastleigh, at the College’s Annual Awards Ceremony.