College House at Eastleigh College has been proudly awarded the Customer Service Excellence Standard for its service to both students and their parents.
A licenced certification body assessed College House against set criteria including Customer Insight, The Culture of the Organisation, Information and Access, Delivery and Timeliness and Quality of Service. The report issued an Overall Self-assessment of ‘Strong’ and an Overall outcome of ‘Successful’!
Feedback from the report stated that College House is a cohesive family that is supportive of each other whilst still recognising and embracing individuality. It highlighted that College House responds promptly to suggestions, contributes to the local community, is polite and friendly and has exceeded challenging satisfaction targets set in the past year.
College House is a residential campus providing independent living skills to young learners with moderate learning difficulties. It is the only residential facility of its kind attached to a College of Further Education.
To find out more about College House, please click here.
In a bid to support the Solent and South Hampshire’s economic recovery in the wake of the Covid-19 pandemic, Eastleigh College has launched an ambitious and collaborative pledge which aims to benefit individuals, employers and communities across the region. The pledge has been developed with support from a numbers of stakeholders including business groups, employers, councils, schools and University of Portsmouth.
The College is delighted to offer you the chance to spread your fees into monthly instalments over the length of your chosen course if you are unable to pay for the full amount of your course in advance of its start date.