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Job Vacancies Details

We are recruiting for an ambitious, professional, resilient and respectful:

Engagement Executive

Salary: Up to £26,032 under the College’s sector leading flexible work, holiday and pay policy.

Hours: 37 per week, 52 weeks per year.

Benefits to Support Work Life Balance: 28 days annual leave + Bank holidays. Flexible work, holiday and pay options. 

Duties:

  • Maximise the College’s reputation is maximised to meet and exceed learner recruitment targets.
  • Implement the College’s employer engagement strategy.
  • Ensure that employers receive the highest quality of customer service throughout their enquiry to enrolment journey.
  • Continually deliver the College’s customer service experience and aspire to achieve a ‘frictionless’ user experience from enquiry to enrolment.

Skills/experience:

  • Experience within a customer service and sales role using a variety of methods and techniques.
  • Ability to work with a high level of autonomy, including the ability to prioritise work load.
  • Well organised and hold an excellent range of communication skills.
  • Knowledge of Microsoft IT packages.

Qualifications:

  • Minimum GCSE grade 4 / C in English & Maths or equivalent.
  • Level 3 or above in Sales, Marketing, Customer Service or related qualification.
  • Evidence of ongoing and relevant CPD.
  • Degree desirable, but not essential.

Ideal attributes of applicant:

  • You will be comfortable talking and engaging with a diverse range of internal and external stakeholders.
  • Be a highly organised, collaborative and enthusiastic team player.
  • You will have a keen interest in our industry and willing to undergo further training and development.
  • You will be ambitious and want to drive to maintain our high standards.
  • You are ambitious, professional, respectful and resilient, thriving in a high trust and high performance culture.
  • You can make a significant contribution in our mission to provide excellence and opportunity in both technical and professional education, training and apprenticeships.

Other Employee Benefits:

·         Free Parking.

·         Car Charging Points.

·         Onsite Gym.

·         Discounts on Motor Vehicle Services.

·         Discounts on Hair & Beauty Treatments.

·         Discounted Coffee shop and Restaurant.

·         Flu Jab Voucher.

·         Specsavers Voucher.

·         Health & Wellbeing Support Services.

·         Cycle to Work Scheme.

·         Perkbox – Members Discount Website

Further details: Job Description & Person Specification