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Job Vacancies Details

We are recruiting for an ambitious, professional, resilient and respectful:

Administrator in our Adult, EC Online and Community Department

Salary of £20,191 per annum, up to £24,754 per annum if accessing full flexible pay options.

37 hours per week, 52 weeks per year.

Benefits to Support Work Life Balance: 28 days annual leave + Bank holidays. Flexible work, holiday and pay options. 

Duties:

  • Ensure all learners enrolling with the Adult, EC ONLINE and Community Learning department receive a high-quality service, by providing comprehensive administrative support.
  • Act as the first point of contact for enquires coming into the department and distributing enquires to the relevant personnel, and where appropriate monitoring enquiry response times.
  • To provide a full range of clerical and administrative support services to all structures within the Adult and Online department.
  • Deliver evening admin services twice a week from local locations.

Skills/experience:

  • Highly motivated administrator with a range of adult, online and community experience.
  • Excellent administrator with good organisational skills focused on customer needs.
  • Experience of attending community events and the promotion of activities.
  • Well organised and hold an excellent range of communication skills.
  • Knowledge of Microsoft IT packages.

Qualifications:

  • Minimum GCSE grade 4 / C in English & Maths or equivalent.
  • Relevant Customer Care Qualification.

Ideal attributes of applicant:

  • You will be comfortable talking and engaging with a diverse range of internal and external stakeholders.
  • Be a highly organised, collaborative and enthusiastic team player.
  • You will have a keen interest in our industry and willing to undergo further training and development.
  • You will be ambitious and want to drive to maintain our high standards.
  • You are ambitious, professional, respectful and resilient, thriving in a high trust and high performance culture.
  • You can make a significant contribution in our mission to provide excellence and opportunity in both technical and professional education, training and apprenticeships.

Employee Benefits:

    • 28 days holiday + Bank Holidays
    • Car Charging Points.
    • Flexible Pay - Access to LGPS or NEST pension schemes
    • Flexible Holiday - Buy and Sell Holiday options
    • Flexible working - Working from Home and Hybrid delivery and hybrid Working
    • Internal service discounts
    • Health & Wellbeing Support Packages

More details: Job Description & Person Specificiation