Personal Tutors
Full-time Learners
All full-time learners will be allocated a personal tutor who will provide you with support and guidance throughout your time at Eastleigh College. They should be your first point of contact if you need help or advice with day to day or long-term needs. Your tutor will monitor your course work, ensuring you are keeping up to date and making progress as expected. They will also help you with any personal concerns you may have, and if they can't help, they will introduce you to someone who can.
 
Part-time Learners
Your subject tutor should be your first point of contact for help and advice, and will be able to give you regular feedback on how you are progressing.

Tutorial Programme
Full-time Learners
You will have a minimum of one hour tutorial per week, where you will be able to learn about, and discuss a variety of topics, such as:

• Students progress and development
• Information and advice on career opportunities
• Further and higher education opportunities
• CV writing and interview preparation
• Raising awareness of key issues including:
• • Equality and Diversity
  • Safeguarding
  • Sexual Health

You will participate in 1:1 and group reviews with your Tutor to monitor and track your progress. You will also have the opportunity to take part in our Every Citizen Matters themed weeks, accessing guest speakers and activities who will talk about a variety of issues and topics which will enhance your college experience.
 
Part-time Learners
You will have 1:1 and group reviews with your Tutor to monitor your progress.
Depending on the nature of your course, you may have tutorials on relevant topics. You will be provided with relevant information including careers guidance, progression routes, safeguarding and equality & diversity.
 

Individual Learning Plans
All learners on full and substantial part-time programmes will have an individual learning plan, which will monitor progress across the course and set targets to help you successfully achieve your qualification(s).

Full-time Learners only
The Learner Mentoring Team work closely with students, tutors, parents/carers, other college support teams and external support agencies to ensure that students achieve their maximum potential whilst they are at college. This involves:

• Monitoring student attendance to ensure it doesn't fall below 90%
• Arranging meetings with parents/guardians to address any concerns
• Ensuring students keep up-to-date with their studies
• Providing individual mentoring, and setting targets to support students
• Delivering a range of tutorial workshops dealing with relevant topics
• Organising retention and progression interviews
• Providing information, advice and guidance, and signposting to appropriate services as required
• Ensuring students receive appropriate careers information, advice and guidance on further or higher education

The Learner Mentoring Tutors can be found in Student Services at the main campus, and can be contacted on 023 8091 1228.

The Additional Learning Support Team can provide support to learners with learning difficulties and/or disabilities. The support is dependent on funding, and an assessment of need. It may include:

• 1:1 study support appointments with a Learning Support Tutor
• In-class support
• Screening for dyslexia, and assessment where necessary
• Support for physical disabilities
• Support for sensory impairment
• Arrangement of Special Exam Arrangements
• Provision of assistive learning technology, and training in its use
• Small group course-related workshops in literacy and numeracy
• Dyslexia Support Workshop
• External Support for learners with specialist needs
• Personal Mentoring
• E-support via e-mail
• Evening support for adult learners
• Support Workshop for learners with specific learning difficulties undertaking part-time literacy/numeracy programmes

Please note that funding is different for full-time and some part-time programmes e.g. work-based, recreation, HE funded or full-cost programmes. This may affect the level of support that Eastleigh College is able to offer. In some circumstances, the support will be funded and provided by external agencies, the learner or a sponsor.
 
The Additional Learning Support Team can be found at the rear of the Learning Centre, or contacted on 023 8091 1237.

Eastleigh College is committed to providing an inclusive learning environment and will always make reasonable adjustments, where possible. We are continuously upgrading our facilities to improve accessibility to all learners. The College has a vast range of assistive technology and equipment, including:

• Computer adaptations
• Magnifying software (Supernova)
• Screen reading software (JAWS)
• Dyslexia software
• Handheld dictaphones
• Portable hearing loop systems
• Voice activated software
• Wheelchair
• Ergonomic mice
• Radio aid
• Portable PA system
• Pagers for deaf students
• Personal care system
• Adjustable tables for wheelchair users

For further information or advice, please contact the Additional Learning Support Co-ordinator on 023 8091 1210.

All Eastleigh College students can expect to receive information, advice and guidance on progression on to further learning or into employment. In the first instance, this support will come from tutors who you can expect to conduct activities such as:

• Researching jobs
• Looking at progression routes
• Creating or improving a CV
• Developing interview skills

Where appropriate, some courses will also invite guest speakers into College to discuss the career opportunities available to you in your vocational area of study.

The Learning Centre also has electronic packages to help you identify suitable careers.
 

Connexions (14-19 year olds)

16 - 19 year olds can access additional careers support from the Connexions service, where personal advisors can help to provide all students under 20 years of age (up to age 25 for some students with learning difficulties and disabilities) with up-to-date information, advice & support. They are here to help you make decisions about your progression and future career.

This help could include help with:

• Choosing the right career path for you
• Making choices for after your course finishes (e.g. Apprenticeships, training, further education courses, university, gap year, jobs)
• Job hunting (work preparation,  job vacancies, writing CV's, interview skills)

For further information you can contact the Connexions Careers Adviser on 023 8091 1224, visit the Connexions website or pop into the Learning Centre to make an appointment.

Higher Education Progression

Support is available for learners wishing to progress onto Higher Education. The College provides:

• Higher Education Events
• Higher Education Information Evening (for students and parents)
• Higher Education Finance Evening (for students and parents)
• Individual Support and workshops in applying via the UCAS system
• Developing a personal statement to support your UCAS application.

For further information contact the Higher Education Co-ordinator on 023 8091 1258 or go to Student Support Services.

Adult Learners

For students aged 19 and over, there is plenty of careers advice available on Moodle. You can also make use of Next Step, a new national careers service available to all adults, regardless of age, qualifications or employment status. Next Step offers information, advice and guidance online, on the phone and face to face. Contact them on 0800 100 900 or visit the Next Step Website.

ENGAGE Recruitment

ENGAGE Recruitment is a free service from Eastleigh College and is available to current students and College business partners in the Learning Centre. ENGAGE Recruitment is here to help you with finding an appropriate job/career once you have finished your course.

They can also assist with CV writing and preparing job applications. Visit the team in the Learning Centre to discuss your options and receive support to help you take the next step after you complete your course.

Emotional or Mental Health Support
Having a mental health issue or concern about your mental health should be no barrier to your education. College staff have been trained to identify and support learners with such needs. Your Personal Tutor is there to discuss any difficulties you may have, and where necessary a support plan can be put in place to help you cope with college life. We have a Counselling Team that can take time to support you through difficult times, and the Chaplain is also available.
 
Anti-bullying
The College has a zero tolerance to bullying. All occurrences of bulling will be investigated and, where necessary, addressed through the Student Disciplinary Procedure.
 
Students should talk to their personal tutor or the College Counsellor if they are, or they know of others that are, being bullied. Students can also use the College's anti-bullying 'Speak Up' service, with details advertised around the College.
 
Sexual Health
Sexual Health Clinic
The clinic is provided by the NHS and a qualified nurse can support students with:

• Advice, Guidance and Information
• Chlamydia screening/treatment
• Emergency contraception
• Different types of contraceptive pills
• Depo Provera (contraceptive injection)
• Consultation and referral for IUD/IUS (coil)
• STI (sexually transmitted infection) advice/referral
• Pregnancy testing
• Unplanned pregnancy advice/referral
• Free condoms

Appointments can be made by e-mailing sexualhealthclinic@eastleigh.ac.uk. The service is private and confidential.

The Counselling Team is in room C004 next door to the Sexual Health Clinic, and can support students with relationship as well as sexual health issues.
 
Lesbian, Gay, Bi-sexual, Transgender?
The LGBT club is for students of all sexual identities. The club meets socially once a week. If you are interested in joining the club or finding out more, visit the club's noticeboard next to the Dance Studio in A Block.
 

Our confidential and free counselling service is there to help you through difficult times that can affect your ability to learn. It is open to all learners. Counselling is an opportunity to talk through concerns and difficulties with someone trained to listen, and it can help you explore any issues, in a way that is right for you. Counselling can help with low self-esteem, anger, drugs and alcohol problems, bereavement, stress, confusion, family conflicts, relationship issues, loneliness, bullying, eating problems and abuse.

For further information, contact Lottie Passell on 023 8091 1127 or 07770 873 565, email lpassell@eastleigh.ac.uk or place a referral in the box outside Room C004

We welcome students from all faiths. If the practice of your faith may affect your time and participation at College, please discuss this with your Tutor who can make adjustments to accommodate your religious needs.
 
Chaplaincy Service
On a Monday and Tuesday between 12 and 2pm we are visited by our local Chaplain, Tony Parkinson, who offers a 'listening service' for students of all faiths, or of no faith. The Chaplain will listen to any issues you may have without judging your words or actions.
 
You can find the Chaplain in the Learning Centre during these times, or alternatively you can arrange to see him by booking a time with the Student Services Centre, or e-mailing him directly on aparkinson@eastleigh.ac.uk
 
Prayer Room
There is a dedicated prayer room (B113) on main campus. Any student may use this prayer room, and the key can be booked from Main Reception.
 
Multi-faith Forum
If you are interested in becoming more involved in the religious activity provided at Eastleigh College we would like to hear from you. Please contact the Chaplain.

If you are a looked-after young person, care leaver or young carer we understand that you do not necessarily want to be treated any differently to other students. However, Eastleigh College has a Designated Tutor to support you, if you need it.
 
The Designated Tutor may be able to assist you with accessing additional financial support, or making contact with agencies that can provide support. The Designated Tutor can also liaise with Tutors and external agencies to ensure your needs are being met, or just be someone you can talk to confidentially.
 
For further information contact the Head of Student Support Services (Designated Tutor) on 023 8091 1235 or go to the Additional Learning Support Centre located at the rear of the Learning Resource Centre.